Sales and Customer Service Training

150 - 180 mins

Indoors

Sales & Customer Service Training

Boost Revenue. Build Loyalty. Elevate Performance.

Sales and customer service are the heartbeat of any successful business. Our Sales & Customer Service Training equips your team with the strategies, tools, and confidence to close more deals, delight customers, and build long-lasting relationships. Whether your team works in B2B sales, retail, or client account management, we tailor our programs to meet your specific needs and industry challenges.


What to Expect

Advanced Sales Strategies: Proven techniques for upselling, cross-selling, and closing high-value deals.
Consultative Selling: Shift from pushing products to solving customer problems with value-driven solutions.
CRM Proficiency: Practical training on leveraging CRM tools to track interactions and strengthen relationships.
Customer Service Excellence: Handle complaints, manage conflicts, and deliver personalized service that creates loyalty.
Negotiation & Persuasion: Equip your team to overcome objections and win customers with confidence.
Sales Leadership: Train managers to lead, motivate, and build high-performing sales teams.


Why This Training Works

Drives Revenue Growth: Teaches proven strategies that directly impact sales performance.
Improves Customer Experience: Enhances satisfaction and increases repeat business.
Boosts Confidence & Morale: Empowers employees to handle challenges with professionalism.
Builds Loyalty: Stronger relationships lead to long-term customer retention.


Training Methods

  • Role-Playing & Simulations: Real-world practice in safe, guided scenarios.

  • Workshops & Seminars: Interactive, instructor-led sessions designed for maximum engagement.

  • E-Learning Modules: Flexible, self-paced training for ongoing learning.

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What Clients Say

The event was conducted exceptionally well. We had two hours of fun, engaging in multiple activities organized by the TeamEx team. By the end, we were delightfully exhausted and enjoyed every moment. A special shoutout to their balloon activities and the creative props used for the dress-up games!

Squid Games was thrilling and so much fun! The challenges pushed us to think quickly and collaborate, and it was nostalgic and relatable to the original Netflix series. It was an excellent way to bond and push our limits as a team!

The treasure hunt was a blast! We got to explore the city, think outside the box, and have some friendly competition. A perfect mix of fun and teamwork!

The Cascade Loop brought out our team’s creativity. It was a tricky domino challenge with multiple props, but seeing everyone come together and solve the problem felt amazing. Definitely an activity that strengthens collaboration.

The emcee-style activities were fantastic! They were engaging, and energetic, and kept everyone on their toes. The best part was how smoothly everything flowed with just one person leading all the activities, making it easy for the team to stay connected and have fun. Highly recommend it for a dynamic and interactive experience!

Build a Wheelchair activity was the activity where we were provided with props to construct wheelchairs for a CSR initiative. TeamEx even helped us partner with an NGO to donate the wheelchairs, adding a truly impactful dimension to the experience. Highly recommend them if you’re looking for a team-building activity that goes beyond the ordinary and leaves a lasting impression!

Interacting with this team was truly a next-level experience, especially with the Pop Show and Focus & Frame activities. I am thoroughly impressed by their creativity and the way they kept us engaged throughout the session. Our heartfelt gratitude to TeamEx for making it an unforgettable experience!

We had an incredible time participating in the Bomb Squad activity! It was a fantastic experience for the entire team, filled with strategic clues, engaging brainstorming sessions, and seamless collaboration. A highly recommended activity for team-building and fun!

We had an amazing company outing in Goa, and TeamEx did a fantastic job organizing the well-planned Battleground 2.0 activities. The event was filled with fun, sports-themed challenges, and loads of exciting moments. The entire TeamEx staff was incredibly supportive and ensured everything ran smoothly.

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